Useful information


International Return Policy


You can return your online purchase by mail. You will need to pay the shipping costs to return your online purchase. All shipping fees must be prepaid. We do not accept C.O.D. returns. 

Sorry, but exchanges are not available by mail. If you need to exchange an online purchase please return the item purchased for a refund and place a new order for the replacement item.

Please note certain item(s) will not be exchanged due to hygiene reason for e.g. Nail polish /Gel.

Returns can only be made by prior arrangement, please email us at to inform us to expect a return.  


 Additionally, we request that you insert an advice note to explain the reason for the return and if an exchange is required.

Returns without prior email notification will be refused.

Our descriptions of products are generalisations; we do not guarantee the "suitability" of goods for any specific person or use. As with any mail order purchase the choice of "suitability" lies with the consumer based on our fair and accurate description.


Undelivered and Returned

If a parcel is undelivered and returned to us for whatever reason by the carrier, the customer shall be liable to pay the postage costs for re-sending the item.

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